项目:更新版本2.0.1,完善目录结构。
This commit is contained in:
parent
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README.md
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README.md
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## 目录
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- 博客(blog)
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- 维基
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- 开发(dev)
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- 算法(algo)
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- 运维(ops)
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- 安全(safe)
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- 其他(docs)
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- 社区(org)
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- 职业(work)
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- 生活(life)
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- 艺术(art)
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```markdown
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Docuasurus
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├─ art(艺术)
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├─ blog(博客)
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├─ docs(文档)
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├─ group(组织)
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│ ├─ 公司
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│ └─ 社区
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├─ life(生活)
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├─ wiki(维基)
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│ ├─ algo(算法)
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│ ├─ dev(开发)
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│ ├─ docs(其他)
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│ ├─ ops(运维)
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│ └─ safe(安全)
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└─ work(职业)
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```
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## 协议
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@ -71,6 +71,85 @@ const config = {
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],
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],
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plugins: [
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[
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"@docusaurus/plugin-content-docs",
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{
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id: "dev",
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path: "wiki/dev",
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routeBasePath: "dev",
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sidebarPath: require.resolve("./sidebars.js"),
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editUrl: "https://git.7wate.com/zhouzhongping/wiki/src/branch/master",
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showLastUpdateAuthor: true,
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showLastUpdateTime: true,
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breadcrumbs: false,
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},
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],
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[
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"@docusaurus/plugin-content-docs",
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{
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id: "algo",
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path: "wiki/algo",
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routeBasePath: "algo",
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sidebarPath: require.resolve("./sidebars.js"),
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editUrl: "https://git.7wate.com/zhouzhongping/wiki/src/branch/master",
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showLastUpdateAuthor: true,
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showLastUpdateTime: true,
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breadcrumbs: false,
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},
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],
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[
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"@docusaurus/plugin-content-docs",
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{
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id: "ops",
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path: "wiki/ops",
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routeBasePath: "ops",
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sidebarPath: require.resolve("./sidebars.js"),
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editUrl: "https://git.7wate.com/zhouzhongping/wiki/src/branch/master",
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showLastUpdateAuthor: true,
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showLastUpdateTime: true,
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breadcrumbs: false,
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},
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],
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[
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"@docusaurus/plugin-content-docs",
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{
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id: "safe",
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path: "wiki/safe",
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routeBasePath: "safe",
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sidebarPath: require.resolve("./sidebars.js"),
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editUrl: "https://git.7wate.com/zhouzhongping/wiki/src/branch/master",
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showLastUpdateAuthor: true,
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showLastUpdateTime: true,
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breadcrumbs: false,
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},
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],
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[
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"@docusaurus/plugin-content-docs",
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{
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id: "org",
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path: "group/organization",
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routeBasePath: "org",
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sidebarPath: require.resolve("./sidebars.js"),
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editUrl: "https://git.7wate.com/zhouzhongping/wiki/src/branch/master",
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showLastUpdateAuthor: true,
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showLastUpdateTime: true,
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breadcrumbs: false,
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},
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],
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[
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"@docusaurus/plugin-content-docs",
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{
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id: "com",
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path: "group/company",
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routeBasePath: "com",
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sidebarPath: require.resolve("./sidebars.js"),
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editUrl: "https://git.7wate.com/zhouzhongping/wiki/src/branch/master",
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showLastUpdateAuthor: true,
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showLastUpdateTime: true,
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breadcrumbs: false,
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},
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],
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[
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"@docusaurus/plugin-content-docs",
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{
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@ -97,84 +176,7 @@ const config = {
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breadcrumbs: false,
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},
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],
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[
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"@docusaurus/plugin-content-docs",
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{
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id: "dev",
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path: "dev",
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routeBasePath: "dev",
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sidebarPath: require.resolve("./sidebars.js"),
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editUrl: "https://git.7wate.com/zhouzhongping/wiki/src/branch/master",
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showLastUpdateAuthor: true,
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showLastUpdateTime: true,
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breadcrumbs: false,
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},
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],
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[
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"@docusaurus/plugin-content-docs",
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{
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id: "algo",
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path: "algo",
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routeBasePath: "algo",
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sidebarPath: require.resolve("./sidebars.js"),
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editUrl: "https://git.7wate.com/zhouzhongping/wiki/src/branch/master",
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showLastUpdateAuthor: true,
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showLastUpdateTime: true,
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breadcrumbs: false,
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},
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],
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[
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"@docusaurus/plugin-content-docs",
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{
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id: "ops",
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path: "ops",
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routeBasePath: "ops",
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sidebarPath: require.resolve("./sidebars.js"),
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editUrl: "https://git.7wate.com/zhouzhongping/wiki/src/branch/master",
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showLastUpdateAuthor: true,
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showLastUpdateTime: true,
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breadcrumbs: false,
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},
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],
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[
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"@docusaurus/plugin-content-docs",
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{
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id: "safe",
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path: "safe",
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routeBasePath: "safe",
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sidebarPath: require.resolve("./sidebars.js"),
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editUrl: "https://git.7wate.com/zhouzhongping/wiki/src/branch/master",
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showLastUpdateAuthor: true,
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showLastUpdateTime: true,
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breadcrumbs: false,
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},
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],
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[
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"@docusaurus/plugin-content-docs",
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{
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id: "othe",
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path: "othe",
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routeBasePath: "othe",
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sidebarPath: require.resolve("./sidebars.js"),
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editUrl: "https://git.7wate.com/zhouzhongping/wiki/src/branch/master",
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showLastUpdateAuthor: true,
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showLastUpdateTime: true,
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breadcrumbs: false,
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},
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],
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[
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"@docusaurus/plugin-content-docs",
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{
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id: "org",
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path: "org",
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routeBasePath: "org",
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sidebarPath: require.resolve("./sidebars.js"),
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editUrl: "https://git.7wate.com/zhouzhongping/wiki/src/branch/master",
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showLastUpdateAuthor: true,
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showLastUpdateTime: true,
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breadcrumbs: false,
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},
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],
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[
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"@docusaurus/plugin-content-docs",
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{
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@ -189,20 +191,6 @@ const config = {
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},
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]
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],
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// themes: [
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// [
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// require.resolve("@easyops-cn/docusaurus-search-local"),
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// {
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// // ... Your options.
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// // `hashed` is recommended as long-term-cache of index file is possible.
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// hashed: true,
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// // For Docs using Chinese, The `language` is recommended to set to:
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// // ```
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// language: ["en", "zh"],
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// // ```
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// },
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// ],
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// ],
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themeConfig:
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/** @type {import('@docusaurus/preset-classic').ThemeConfig} */
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({
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@ -261,7 +249,20 @@ const config = {
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},
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],
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},
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{ to: "/org", label: "🤶 社区", position: "right" },
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{
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position: "right",
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label: "💼 组织",
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items: [
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{
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label: "社区",
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to: "/org",
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},
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{
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label: "企业",
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to: "/com",
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},
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]
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},
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{ to: "/work", label: "👨💻 职业", position: "right" },
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{ to: "/life", label: "🚴🏻♀️ 生活", position: "right" },
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{ to: "/art", label: "👨🎨 艺术", position: "right" },
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group/company/home.md
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group/company/home.md
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---
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slug: /
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sidebar_position: 1
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id: home
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title: 企业
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---
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现代化企业规范
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group/company/应用系统/CMS(内容管理系统).md
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22
group/company/应用系统/CMS(内容管理系统).md
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---
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id: CMS(内容管理系统)
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title: CMS(内容管理系统)
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sidebar_position: 1
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data: 2022年8月1日
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---
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内容管理系统(Content Management System,缩写 CMS)是协助组织和个人,借助信息技术,实现内容的创建、储存、分享、应用、检索,并在企业个人、组织、业务、战略等诸方面产生价值的过程。而内容管理系统就是能够支撑内容管理的一种工具或一套工具的软件系统。
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目的是为了使“内容”能够在正确的时间、以正确的形式传递到正确的地点和人,常见表现形式:公司官网、博客、新闻网站、
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### 常见平台
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- [WordPress](https://wordpress.com/zh-cn/)(开源):以PHP和MySQL为平台的自由开源的博客软件和内容管理系统。
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- [Halo](https://halo.run/)(开源):一款现代化的开源博客/CMS系统
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- [SSCMS](https://sscms.com/)(商业):开源、跨平台、企业级的CMS内容管理系统。
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- [DedeCMS](https://www.dedecms.com/)(商业):国产PHP网站内容管理系统。
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### 常见问题
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主要涉及授权问题,务必拥有完整授权合同!
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group/company/应用系统/CRM(客户关系管理).md
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32
group/company/应用系统/CRM(客户关系管理).md
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---
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id: CRM(客户关系管理)
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title: CRM(客户关系管理)
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sidebar_position: 2
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data: 2022年8月1日
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---
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客户关系管理(Customer Relationship Management,缩写 CRM)是一种企业与现有客户及潜在客户之间关系互动的管理系统。通过对客户数据的历史积累和分析,CRM可以增进企业与客户之间的关系,从而最大化增加企业销售收入和提高客户留存。
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客户关系管理系统(CRM 系统)为企业从各种不同的角度来了解及区别顾客,以发展出适合顾客个别需要之产品/服务(P/S)的一种企业程序与信息技术的组合模式,其目的在于管理企业与顾客的关系,以使他们达到最高的满意度、忠诚度、维系率及利润贡献度,并同时有效率、选择性地找出与吸引好的新顾客。
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## CRM 系统的分类
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### 应用功能
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CRM系统若依照其应用功能的不同,则可以分为下列三大类,操作型CRM系统、分析型CRM系统以及协同型CRM系统。
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- 操作型CRM:帮助企业集成前、后台所有业务流程时,用套装方式,提供各种直接面对顾客需求的自动化服务功能与应用。主要业者包括过去协助企业后台集成,进而提供订单承诺与订单追踪等管理功能的企业资源规划系统与供应链管理系统的业者,以及致力于前端的销售、营销与顾客服务自动化、套装化的业者。
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- 分析型CRM:根据借由上述各种沟通管道所搜集到的顾客资料,进而分析顾客行为,作为企业决策判断依据的功能。目前资料分析型CRM业者主要是以传统的数据库、从事数据仓库与资料挖矿的业者为主。
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- 协同型CRM:企业与其顾客不同的接触方式与沟通的管道,促使彼此间更易于交流交互的功能。目前通路交互型CRM业者主要是以提供电脑化电话语音客户服务中心(computer telephony integration center,CTI call center),及提供网页、电子邮件、传真、面对面等沟通管道集成方案的业者为主。
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### 客户类别
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CRM系统亦可按客户的类别进行区分,比如B2B的CRM与B2C的CRM。我们在市场上常见的一般是B2C的CRM,这个是面向消费者的客户关系管理系统。B2B的CRM,则面对渠道或终端客户,而非直接购买企业产品或服务的直接消费者。
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### 业务架构
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CRM系统还可分为传统型CRM和在线CRM两种。随着CRM的逐渐完善,在开发过程中,成熟的CRM系统根据系统的架构设计的不同被拆分成两个系统,则可以分为业务架构系统和平台化架构系统。
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- CRM业务架构系统:针对行业的通用基本业务架构。
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- CRM平台化架构系统:对系统的业务架构系统配置,更好的适应使用系统的企业的个性化需求。
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12
othe/home.md
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othe/home.md
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---
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slug: /
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sidebar_position: 1
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---
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# Home
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其他其他 ~ 🤩🤩🤩
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1446
package-lock.json
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1446
package-lock.json
generated
File diff suppressed because it is too large
Load Diff
14
package.json
14
package.json
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"write-heading-ids": "docusaurus write-heading-ids"
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},
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"dependencies": {
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"@docusaurus/core": "2.0.0-rc.1",
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"@docusaurus/preset-classic": "2.0.0-rc.1",
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"@easyops-cn/docusaurus-search-local": "^0.23.2",
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"@docusaurus/core": "2.0.1",
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"@docusaurus/preset-classic": "2.0.1",
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"@mdx-js/react": "^1.6.22",
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"clsx": "^1.1.1",
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"prism-react-renderer": "^1.3.1",
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"clsx": "^1.2.1",
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"prism-react-renderer": "^1.3.5",
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"react": "^17.0.2",
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"react-dom": "^17.0.2"
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},
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"devDependencies": {
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"@docusaurus/module-type-aliases": "2.0.0-rc.1"
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"@docusaurus/module-type-aliases": "2.0.1"
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},
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"browserslist": {
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"production": [
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"last 1 firefox version",
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"last 1 safari version"
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]
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},
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"engines": {
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"node": ">=16.14"
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}
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}
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