98 lines
447 KiB
HTML
98 lines
447 KiB
HTML
|
<!DOCTYPE html>
|
|||
|
|
<html lang="zh"><head><title>绩效考核</title><meta charset="utf-8"/><link rel="preconnect" href="https://fonts.googleapis.com"/><link rel="preconnect" href="https://fonts.gstatic.com"/><link rel="stylesheet" href="https://fonts.googleapis.com/css2?family=IBM Plex Mono&family=Noto Serif Simplified Chinese:wght@400;700&family=Source Sans Pro:ital,wght@0,400;0,600;1,400;1,600&display=swap"/><meta name="viewport" content="width=device-width, initial-scale=1.0"/><meta property="og:title" content="绩效考核"/><meta property="og:description" content="常见绩效考核."/><meta property="og:image" content="https://wiki.7wate.com/static/og-image.png"/><meta property="og:width" content="1200"/><meta property="og:height" content="675"/><link rel="icon" href="../../../../static/icon.png"/><meta name="description" content="常见绩效考核."/><meta name="generator" content="Quartz"/><link href="../../../../index.css" rel="stylesheet" type="text/css" spa-preserve/><link href="https://cdnjs.cloudflare.com/ajax/libs/KaTeX/0.16.9/katex.min.css" rel="stylesheet" type="text/css" spa-preserve/><script src="../../../../prescript.js" type="application/javascript" spa-preserve></script><script type="application/javascript" spa-preserve>const fetchData = fetch("../../../../static/contentIndex.json").then(data => data.json())</script></head><body data-slug="Professional/Work/roadmap/薪酬攻略/绩效考核"><div id="quartz-root" class="page"><div id="quartz-body"><div class="left sidebar"><h2 class="page-title"><a href="../../../..">🪴 X·Eden</a></h2><div class="spacer mobile-only"></div><div class="search"><button class="search-button" id="search-button"><p>搜索</p><svg role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 19.9 19.7"><title>Search</title><g class="search-path" fill="none"><path stroke-linecap="square" d="M18.5 18.3l-5.4-5.4"></path><circle cx="8" cy="8" r="7"></circle></g></svg></button><div id="search-container"><div id="search-space"><input autocomplete="off" id="search-bar" name="search" type="text" aria-label="搜索些什么" placeholder="搜索些什么"/><div id="search-layout" data-preview="true"></div></div></div></div><button class="darkmode" id="darkmode"><svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" version="1.1" id="dayIcon" x="0px" y="0px" viewBox="0 0 35 35" style="enable-background:new 0 0 35 35" xml:space="preserve" aria-label="暗色模式"><title>暗色模式</title><path d="M6,17.5C6,16.672,5.328,16,4.5,16h-3C0.672,16,0,16.672,0,17.5 S0.672,19,1.5,19h3C5.328,19,6,18.328,6,17.5z M7.5,26c-0.414,0-0.789,0.168-1.061,0.439l-2,2C4.168,28.711,4,29.086,4,29.5 C4,30.328,4.671,31,5.5,31c0.414,0,0.789-0.168,1.06-0.44l2-2C8.832,28.289,9,27.914,9,27.5C9,26.672,8.329,26,7.5,26z M17.5,6 C18.329,6,19,5.328,19,4.5v-3C19,0.672,18.329,0,17.5,0S16,0.672,16,1.5v3C16,5.328,16.671,6,17.5,6z M27.5,9 c0.414,0,0.789-0.168,1.06-0.439l2-2C30.832,6.289,31,5.914,31,5.5C31,4.672,30.329,4,29.5,4c-0.414,0-0.789,0.168-1.061,0.44 l-2,2C26.168,6.711,26,7.086,26,7.5C26,8.328,26.671,9,27.5,9z M6.439,8.561C6.711,8.832,7.086,9,7.5,9C8.328,9,9,8.328,9,7.5 c0-0.414-0.168-0.789-0.439-1.061l-2-2C6.289,4.168,5.914,4,5.5,4C4.672,4,4,4.672,4,5.5c0,0.414,0.168,0.789,0.439,1.06 L6.439,8.561z M33.5,16h-3c-0.828,0-1.5,0.672-1.5,1.5s0.672,1.5,1.5,1.5h3c0.828,0,1.5-0.672,1.5-1.5S34.328,16,33.5,16z M28.561,26.439C28.289,26.168,27.914,26,27.5,26c-0.828,0-1.5,0.672-1.5,1.5c0,0.414,0.168,0.789,0.439,1.06l2,2 C28.711,30.832,29.086,31,29.5,31c0.828,0,1.5-0.672,1.5-1.5c0-0.414-0.168-0.789-0.439-1.061L28.561,26.439z M17.5,29 c-0.829,0-1.5,0.672-1.5,1.5v3c0,0.828,0.671,1.5,1.5,1.5s1.5-0.672,1.5-1.5v-3C19,29.672,18.329,29,17.5,29z M17.5,7 C11.71,7,7,11.71,7,17.5S11.71,28,17.5,28S28,23.29,28,17.5S23.29,7,17.5,7z M17.5,25c-4.136,0-7.5-3.364-7.5-7.5 c0-4.136,3.364-7.5,7.5-7.5c4.136,0,7.5,3.364,7.5,7.5C25,21.636,21.636,25,17.5,25z"></path></svg><svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" version="1.1" id="nightIcon" x="0px" y="0
|
|||
|
|
|
|||
|
|
|
|||
|
|
|
|||
|
|
|
|||
|
|
|
|||
|
|
|
|||
|
|
|
|||
|
|
|
|||
|
|
|
|||
|
|
|
|||
|
|
|
|||
|
|
|
|||
|
|
|
|||
|
|
|
|||
|
|
|
|||
|
|
|
|||
|
|
|
|||
|
|
|
|||
|
|
|
|||
|
|
|
|||
|
|
|
|||
|
|
|
|||
|
|
|
|||
|
|
|
|||
|
|
|
|||
|
|
|
|||
|
|
|
|||
|
|
|
|||
|
|
|
|||
|
|
|
|||
|
|
|
|||
|
|
|
|||
|
|
|
|||
|
|
|
|||
|
|
|
|||
|
|
|
|||
|
|
|
|||
|
|
|
|||
|
|
|
|||
|
|
|
|||
|
|
<div class="table-container"><table><thead><tr><th>维度</th><th>KPI</th><th>OKR</th></tr></thead><tbody><tr><td>方向</td><td>业务</td><td>产品</td></tr><tr><td>架构</td><td>自上而下</td><td>自下而上</td></tr><tr><td>领导</td><td><strong>强</strong></td><td>弱</td></tr><tr><td>员工</td><td>弱</td><td><strong>强</strong></td></tr><tr><td>绩效</td><td><strong>强</strong></td><td>弱</td></tr><tr><td>驱动力</td><td>要我做什么？</td><td>我能做什么？</td></tr></tbody></table></div>
|
|||
|
|
<h2 id="kpi">KPI<a role="anchor" aria-hidden="true" tabindex="-1" data-no-popover="true" href="#kpi" class="internal"><svg width="18" height="18" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><path d="M10 13a5 5 0 0 0 7.54.54l3-3a5 5 0 0 0-7.07-7.07l-1.72 1.71"></path><path d="M14 11a5 5 0 0 0-7.54-.54l-3 3a5 5 0 0 0 7.07 7.07l1.71-1.71"></path></svg></a></h2>
|
|||
|
|
<p>关键绩效指标（Key Performance Indicators，KPI）又称<strong>主要绩效指标</strong>、<strong>重要绩效指标</strong>、<strong>绩效评核指标</strong>等，是指衡量一个管理工作成效最重要的指标，是一项数据化管理的工具，必须是客观、可衡量的绩效指标。</p>
|
|||
|
|
<h3 id="设计方法">设计方法<a role="anchor" aria-hidden="true" tabindex="-1" data-no-popover="true" href="#设计方法" class="internal"><svg width="18" height="18" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><path d="M10 13a5 5 0 0 0 7.54.54l3-3a5 5 0 0 0-7.07-7.07l-1.72 1.71"></path><path d="M14 11a5 5 0 0 0-7.54-.54l-3 3a5 5 0 0 0 7.07 7.07l1.71-1.71"></path></svg></a></h3>
|
|||
|
|
<p>常用的方法是<strong>鱼骨图分析法</strong>和<strong>九宫图分析法。</strong></p>
|
|||
|
|
<p>依据公司级的 KPI <strong>逐步分解</strong>到部门，再由部门分解到各个职位，依次采用<strong>层层分解</strong>，互为支持的方法，确定各部门、各职位的关键业绩指标，并用定量或定性的指标确定下来。</p>
|
|||
|
|
<h3 id="提取原则">提取原则<a role="anchor" aria-hidden="true" tabindex="-1" data-no-popover="true" href="#提取原则" class="internal"><svg width="18" height="18" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><path d="M10 13a5 5 0 0 0 7.54.54l3-3a5 5 0 0 0-7.07-7.07l-1.72 1.71"></path><path d="M14 11a5 5 0 0 0-7.54-.54l-3 3a5 5 0 0 0 7.07 7.07l1.71-1.71"></path></svg></a></h3>
|
|||
|
|
<p>确定关键绩效指标有一个重要的 SMART 原则。SMART 是 5 个英文单词首字母的缩写：</p>
|
|||
|
|
<ul>
|
|||
|
|
<li>S 代表具体（Specific）：指绩效考核要切中特定的工作指标，不能笼统；</li>
|
|||
|
|
<li>M 代表可度量（Measurable）：指绩效指标是数量化或者行为化的，验证这些绩效指标的数据或者信息是可以获得的；</li>
|
|||
|
|
<li>A 代表可实现（Attainable）：指绩效指标在付出努力的情况下可以实现，避免设立过高或过低的目标；</li>
|
|||
|
|
<li>R 代表关联性（Relevant），指绩效指标是与上级目标具明确的关联性,最终与公司目标相结合；</li>
|
|||
|
|
<li>T 代表有时限（Time bound）：注重完成绩效指标的特定期限。</li>
|
|||
|
|
</ul>
|
|||
|
|
<h3 id="关键绩效指标的制定">关键绩效指标的制定<a role="anchor" aria-hidden="true" tabindex="-1" data-no-popover="true" href="#关键绩效指标的制定" class="internal"><svg width="18" height="18" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><path d="M10 13a5 5 0 0 0 7.54.54l3-3a5 5 0 0 0-7.07-7.07l-1.72 1.71"></path><path d="M14 11a5 5 0 0 0-7.54-.54l-3 3a5 5 0 0 0 7.07 7.07l1.71-1.71"></path></svg></a></h3>
|
|||
|
|
<p>关键绩效指标的制定，通常是基于组织的使命、价值观、关键结果领域、愿景、阶段性目标、工作规划、人员发展等方面来制定。</p>
|
|||
|
|
<h2 id="okr">OKR<a role="anchor" aria-hidden="true" tabindex="-1" data-no-popover="true" href="#okr" class="internal"><svg width="18" height="18" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><path d="M10 13a5 5 0 0 0 7.54.54l3-3a5 5 0 0 0-7.07-7.07l-1.72 1.71"></path><path d="M14 11a5 5 0 0 0-7.54-.54l-3 3a5 5 0 0 0 7.07 7.07l1.71-1.71"></path></svg></a></h2>
|
|||
|
|
<p>目标和关键成果（Objectives and Key Results，OKR）是企业进行目标管理的一个简单有效的系统，能够将目标管理自上而下贯穿到基层。这套系统由英特尔公司制定，在谷歌成立不到一年的时间，被投资者约翰 · 都尔引入谷歌，并一直沿用至今。</p>
|
|||
|
|
<h3 id="基本方法">基本方法<a role="anchor" aria-hidden="true" tabindex="-1" data-no-popover="true" href="#基本方法" class="internal"><svg width="18" height="18" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><path d="M10 13a5 5 0 0 0 7.54.54l3-3a5 5 0 0 0-7.07-7.07l-1.72 1.71"></path><path d="M14 11a5 5 0 0 0-7.54-.54l-3 3a5 5 0 0 0 7.07 7.07l1.71-1.71"></path></svg></a></h3>
|
|||
|
|
<p>制定 OKR 的基本方法是：首先，要设定<strong>一个目标</strong>（Objective），这个目标<strong>不必是确切的、可衡量的</strong>，例如我想让我的网站更好；然后，设定若干<strong>可以量化的 3 至 5 个关键结果</strong>（Key Results），用来帮助自己实现目标，例如让网站速度加快 30%；融入度提升 15% 之类的具体目标。</p>
|
|||
|
|
<h3 id="原则">原则<a role="anchor" aria-hidden="true" tabindex="-1" data-no-popover="true" href="#原则" class="internal"><svg width="18" height="18" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><path d="M10 13a5 5 0 0 0 7.54.54l3-3a5 5 0 0 0-7.07-7.07l-1.72 1.71"></path><path d="M14 11a5 5 0 0 0-7.54-.54l-3 3a5 5 0 0 0 7.07 7.07l1.71-1.71"></path></svg></a></h3>
|
|||
|
|
<ol>
|
|||
|
|
<li><strong>OKRs 要是可量化的</strong>（时间&数量），比如不能说使 gmail 达到成功，而是在 9 月上线 gmail 并在 11 月有 100 万用户。</li>
|
|||
|
|
<li><strong>目标要是有野心的，有一些挑战的</strong>，有些让你不舒服的。一般来说，<strong>1 为总分的评分</strong>，达到 0.6-0.7 是较好的了，这样你才会不断为你的目标而奋斗，而不会出现期限不到就完成目标的情况。</li>
|
|||
|
|
<li>每个人的 OKRs 在全公司都是<strong>公开透明的</strong>。比如每个人的介绍页里面就放着他们的 OKRs 的记录，包括内容和评分。</li>
|
|||
|
|
</ol></article><hr/><div class="page-footer"></div></div><div class="right sidebar"><div class="graph"><h3>关系图谱</h3><div class="graph-outer"><div id="graph-container" data-cfg="{"drag":true,"zoom":true,"depth":1,"scale":1.1,"repelForce":0.5,"centerForce":0.3,"linkDistance":30,"fontSize":0.6,"opacityScale":1,"showTags":true,"removeTags":[],"focusOnHover":false}"></div><button id="global-graph-icon" aria-label="Global Graph"><svg version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" x="0px" y="0px" viewBox="0 0 55 55" fill="currentColor" xml:space="preserve"><path d="M49,0c-3.309,0-6,2.691-6,6c0,1.035,0.263,2.009,0.726,2.86l-9.829,9.829C32.542,17.634,30.846,17,29,17
|
|||
|
|
s-3.542,0.634-4.898,1.688l-7.669-7.669C16.785,10.424,17,9.74,17,9c0-2.206-1.794-4-4-4S9,6.794,9,9s1.794,4,4,4
|
|||
|
|
c0.74,0,1.424-0.215,2.019-0.567l7.669,7.669C21.634,21.458,21,23.154,21,25s0.634,3.542,1.688,4.897L10.024,42.562
|
|||
|
|
C8.958,41.595,7.549,41,6,41c-3.309,0-6,2.691-6,6s2.691,6,6,6s6-2.691,6-6c0-1.035-0.263-2.009-0.726-2.86l12.829-12.829
|
|||
|
|
c1.106,0.86,2.44,1.436,3.898,1.619v10.16c-2.833,0.478-5,2.942-5,5.91c0,3.309,2.691,6,6,6s6-2.691,6-6c0-2.967-2.167-5.431-5-5.91
|
|||
|
|
v-10.16c1.458-0.183,2.792-0.759,3.898-1.619l7.669,7.669C41.215,39.576,41,40.26,41,41c0,2.206,1.794,4,4,4s4-1.794,4-4
|
|||
|
|
s-1.794-4-4-4c-0.74,0-1.424,0.215-2.019,0.567l-7.669-7.669C36.366,28.542,37,26.846,37,25s-0.634-3.542-1.688-4.897l9.665-9.665
|
|||
|
|
C46.042,11.405,47.451,12,49,12c3.309,0,6-2.691,6-6S52.309,0,49,0z M11,9c0-1.103,0.897-2,2-2s2,0.897,2,2s-0.897,2-2,2
|
|||
|
|
S11,10.103,11,9z M6,51c-2.206,0-4-1.794-4-4s1.794-4,4-4s4,1.794,4,4S8.206,51,6,51z M33,49c0,2.206-1.794,4-4,4s-4-1.794-4-4
|
|||
|
|
s1.794-4,4-4S33,46.794,33,49z M29,31c-3.309,0-6-2.691-6-6s2.691-6,6-6s6,2.691,6,6S32.309,31,29,31z M47,41c0,1.103-0.897,2-2,2
|
|||
|
|
s-2-0.897-2-2s0.897-2,2-2S47,39.897,47,41z M49,10c-2.206,0-4-1.794-4-4s1.794-4,4-4s4,1.794,4,4S51.206,10,49,10z"></path></svg></button></div><div id="global-graph-outer"><div id="global-graph-container" data-cfg="{"drag":true,"zoom":true,"depth":-1,"scale":0.9,"repelForce":0.5,"centerForce":0.3,"linkDistance":30,"fontSize":0.6,"opacityScale":1,"showTags":true,"removeTags":[],"focusOnHover":true}"></div></div></div><div class="toc desktop-only"><button type="button" id="toc" class aria-controls="toc-content" aria-expanded="true"><h3>目录</h3><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="fold"><polyline points="6 9 12 15 18 9"></polyline></svg></button><div id="toc-content" class><ul class="overflow"><li class="depth-0"><a href="#对比" data-for="对比">对比</a></li><li class="depth-0"><a href="#kpi" data-for="kpi">KPI</a></li><li class="depth-1"><a href="#设计方法" data-for="设计方法">设计方法</a></li><li class="depth-1"><a href="#提取原则" data-for="提取原则">提取原则</a></li><li class="depth-1"><a href="#关键绩效指标的制定" data-for="关键绩效指标的制定">关键绩效指标的制定</a></li><li class="depth-0"><a href="#okr" data-for="okr">OKR</a></li><li class="depth-1"><a href="#基本方法" data-for="基本方法">基本方法</a></li><li class="depth-1"><a href="#原则" data-for="原则">原则</a></li></ul></div></div><div class="explorer mobile-only"><button type="button" id="explorer" data-behavior="collapse" data-collapsed="collapsed" data-savestate="true" data-tree="[{"path":"Personal","collapsed":true},{"path":"Personal/Blog","collapsed":true},{"path":"Personal/Blog/2018","collapsed":true},{"path":"Personal/Blog/2020","collapsed":true},{"path":"Personal/Blog/2021","collapsed":true},{"path":"Personal/Blog/2022","collapsed":true},{"path":"Personal/Blog/2023","collapsed":true},{"path":"Personal/Blog/2024","collapsed":true},{"path":"Personal/Book","collapsed":true},{"path":"Personal/Book/个人成长","collapsed":true},{"path":"Personal/Book/医学健康","collapsed":true},{"path":"Personal/Book/历史","collapsed":true},{"path":"Personal/Book/哲学宗教","collapsed":true},{"path":"Personal/Book/心理","collapsed":true},{"path":"Personal/Book/政治军事","collapsed":true},{"path":"Personal/Book/教育学习","collapsed":true},{"path":"Personal/Book/文学","collapsed":true},{"path":"Personal/Book/生活百科","collapsed":true},{"path":"Personal/Book/社会文化","collapsed":true},{"path":"Personal/Book/科学技术","collapsed":true},{"path":"Personal/Book/经济理财","collapsed":true},{"path":"Personal/Book/艺术","collapsed":true},{"path":"Personal/Book/计算机","collapsed":true},{"path":"Personal/Journal","collapsed":true},{"path":"Personal/Journal/2022","collapsed":true},{"path":"Personal/Journal/2022/W34","collapsed":true},{"path":"Personal/Journal/2022/W35","collapsed":true},{"path":"Personal/Journal/2022/W36","collapsed":true},{"path":"
|
|||
|
|
</script><script type="module">
|
|||
|
|
let mermaidImport = undefined
|
|||
|
|
document.addEventListener('nav', async () => {
|
|||
|
|
if (document.querySelector("code.mermaid")) {
|
|||
|
|
mermaidImport ||= await import('https://cdnjs.cloudflare.com/ajax/libs/mermaid/10.7.0/mermaid.esm.min.mjs')
|
|||
|
|
const mermaid = mermaidImport.default
|
|||
|
|
const darkMode = document.documentElement.getAttribute('saved-theme') === 'dark'
|
|||
|
|
mermaid.initialize({
|
|||
|
|
startOnLoad: false,
|
|||
|
|
securityLevel: 'loose',
|
|||
|
|
theme: darkMode ? 'dark' : 'default'
|
|||
|
|
})
|
|||
|
|
|
|||
|
|
await mermaid.run({
|
|||
|
|
querySelector: '.mermaid'
|
|||
|
|
})
|
|||
|
|
}
|
|||
|
|
});
|
|||
|
|
</script><script src="https://cdnjs.cloudflare.com/ajax/libs/KaTeX/0.16.9/contrib/copy-tex.min.js" type="application/javascript"></script><script src="../../../../postscript.js" type="module"></script></html>
|